Shawn Ullman joined Quality Trust as CEO in March 2022. She is responsible for leading strategic planning, resource development, and organizational management. Shawn came to Quality Trust from The Arc of the United States where she started in 2016 as Director of The Arc@School and later became Senior Director of National Initiatives. Before joining The Arc, Shawn was a staff attorney for 11 years with Disability Rights DC at University Legal Services (DRDC), the protection and advocacy program for people with disabilities in the District of Columbia. Shawn started her legal career as an Equal Justice Works Fellow at Ohio State Legal Services Association where she helped build the capacity of legal services attorneys in Ohio. Shawn has particular expertise in special education services for students with disabilities, Medicaid Waiver services for adults with developmental disabilities, and planning for the future of people with disabilities and their aging caregivers. Shawn received her law degree from Georgetown University Law Center and her bachelor’s degree in political science from DePauw University.

Phyllis Holton has over 30 years experience working and advocating with and on behalf of people with developmental disabilities.  Prior to joining Quality Trust in January 2003 as a Lead Advocate, she worked at a local service provider organization in the District leading a number of projects to support best-practice outcomes for people with disabilities and their families.  A communications expert she amplifies the lives and  impact of people with disabilities through the stories she writes.  Phyllis worked on an initiative, Home of Your Own, which supported people with disabilities to purchase their own home in the District to live life to the fullest and experience the American dream.

Phyllis is a long time co-advisor and volunteer with  Project ACTION! a self-advocacy coalition.  She supports members to coordinate conferences, solicit funds and manage grant funds, and manage their social media to increase their presence as self-advocacy leaders and change agents.

Christine Foster Loo has over 35 years of experience supporting people with IDD in the District and has worked with Quality Trust for 23 years to foster our mission, core values, and goals. Christine joined Quality Trust on February 23, 2003, as a Lead Advocate and became the Monitoring Coordinator in November 2004, which was later titled Program Services Coordinator. Christine brings a wealth of leadership experience to the role of Deputy Director of Programs.

Jenise Ross has over 30 years experience in administration of nonprofit organizations with particular expertise in financial and human resource management. Before coming to Quality Trust in September 2002, she worked as the administrator for The Council on Quality and Leadership (CQL), a nonprofit organization that manages an accreditation and quality enhancement program.  Jenise is also a parent advocate for her son and enjoys managing internal staff supports to enable staff to focus on achieving the outcomes of its members; people with disabilities.