Shawn Ullman joined Quality Trust as CEO in March 2022. She is responsible for leading strategic planning, resource development, and organizational management. Shawn came to Quality Trust from The Arc of the United States where she started in 2016 as Director of The Arc@School and later became Senior Director of National Initiatives. Before joining The Arc, Shawn was a staff attorney for 11 years with Disability Rights DC at University Legal Services (DRDC), the protection and advocacy program for people with disabilities in the District of Columbia. Shawn started her legal career as an Equal Justice Works Fellow at Ohio State Legal Services Association where she helped build the capacity of legal services attorneys in Ohio. Shawn has particular expertise in special education services for students with disabilities, Medicaid Waiver services for adults with developmental disabilities, and planning for the future of people with disabilities and their aging caregivers. Shawn received her law degree from Georgetown University Law Center and her bachelor’s degree in political science from DePauw University.

Phyllis Holton has over 30 years experience working and advocating with and on behalf of people with developmental disabilities.  Prior to joining Quality Trust in January 2003 as a Lead Advocate, she worked at a local service provider organization in the District leading a number of projects to support best-practice outcomes for people with disabilities and their families.  A communications expert she amplifies the lives and  impact of people with disabilities through the stories she writes.  Phyllis worked on an initiative, Home of Your Own, which supported people with disabilities to purchase their own home in the District to live life to the fullest and experience the American dream.

Phyllis is a long time co-advisor and volunteer with  Project ACTION! a self-advocacy coalition.  She supports members to coordinate conferences, solicit funds and manage grant funds, and manage their social media to increase their presence as self-advocacy leaders and change agents.

Jimi Lethbridge has over 30 years of experience working in the developmental disabilities field. Prior to joining the Quality Trust in February, 2003 as a Lead Advocate, he worked in the Maryland disabilities service system; gaining varied experience as a service provider, Service Coordinator  and participant in the development of the Autism Waiver in Montgomery County.  Early in his time in DC, he was fortunate to work with others in the development of the HCBS Waiver in 2006.  Jimi’s long and varied career has resulted in his strong interest in the role data can have in the creation of robust Quality Assurance/Quality Improvement initiatives.  He has particular expertise in utilizing Medicaid waiver funding to enable people with disabilities to live a full life.

Jenise Ross has over 30 years experience in administration of nonprofit organizations with particular expertise in financial and human resource management. Before coming to Quality Trust in September 2002, she worked as the administrator for The Council on Quality and Leadership (CQL), a nonprofit organization that manages an accreditation and quality enhancement program.  Jenise is also a parent advocate for her son and enjoys managing internal staff supports to enable staff to focus on achieving the outcomes of its members; people with disabilities.